5

I brought my Mercedes Benz GLC 300 that had an engine light on. These guys were great. The engine light issue was diagnosed and fixed quickly. On top of it, I had them do a Service A on my Mercedes, which they did for a $1000 less than what dealership quoted me. Everyone I dealt with was extremely helpful, friendly and genuine. I feel lucky to have found this place. Highly recommended!

Glad you had a fantastic experience, Irina. Our guys work hard to provide excellent service and we often beat the European-brand dealers on the maintenance service packages, which are important steps to keeping your car running at its best. Regular maintenance often prevents costly breakdowns and unexpected repairs, and has been our focus since we opened. We also provide detailed inspection notes with every service, so we help you stay on top of the condition of all your major mechanical systems. In complex machines such as yours, this too can save you money in the long run by helping you get the most life out of every component. I'll thank my team personally for giving you a five-star experience, and thank you for the kind review!

- San Carlos
4

Positive experience- excellent customer service, speedy repairs and worthy warranty for the repairs. They also recognize Veterans!

Our warranty is one of the best in the business - 3 years or 36,000 miles nationwide warranty for most services and repairs. We fix it right the first time, but we've got your back if a part or service doesn't go the distance. Thank you for your service to our country, Song, and for your nice review!

- San Carlos
5

Got my mercedes to tooles and they did amazing work on it while also recommending a ton of scheduled maintenance. Will be back here again!!

5

Excellent Customer service.

5

Very knowledgeable, give good trustworthy advice

Thank you, Dimpy

- San Carlos
5

Just brought my wife’s Mercedes in and again they took care of me better and cheaper than the Mercedes dealership. Love the customer service and work details. Going to bring in my Mercedes next month for a service B.

That's our goal, Ron - to give you a great experience on par with the premium dealers, without the premium prices, and with much more information along the way. Our shop software provides you with detailed notes, pictures and videos while we're inspecting and working on your car, so you see what we see in real time. It saves both of us time and prevents the phone tag you often get from dealers. We'll be glad to service your Mercedes at your next visit. And thanks for your support!

- San Carlos
5

Friendly, prompt service. My BMW dealer told me I needed new brake pads, Toole's checked them out told me they were not needing replaced and showed me the pictures of the measurements taken. Great service.

1

I do not know how they have good reviews at all. They charged me $260 to look at my car and figure out what was wrong with it, later on they called me saying they needed extra over $500 to keep looking at my car. The end of the day I went to get my car and had to pay $260 and they never figure out what was wrong with it. Do not go here, you will waste your money. Also very aggressive customer service.

We performed testing and analysis to diagnose the warning lights and specific diagnostic trouble codes on your Mercedes. We tested multiple components and the associated wiring and harnesses related to your problem and did not find a specific cause of your diagnostic code, so additional testing would be necessary to find the issue. Your Mercedes is an AMG model and a not a simple machine to diagnose and repair. Since you did not want to continue with additional testing and diagnosis, we recommended that you consult your Mercedes dealer to determine if this failure might be covered by your manufacturer's warranty. Our diagnostic rate is less than half the rate the local Mercedes dealer would charge and completely fair for the highly skilled Master Technicians who perform these services at Toole's Garage. Ultimately, diagnostic work is a technical skill that requires education, training, experience and lots of expensive tools, and we bill for those services just as we do for repairs. If you would like us to take another look at your Mercedes, please make an appointment and we'll be happy to help. We're pretty good at what we do, Fran!

- San Carlos
4

Good, although this visit was just for an estimate.

Happy to help you plan your next service, Keith, then you'll see why so many of our reviews earn us 5 Stars!

- San Carlos
5

Great shop, Great people! Brad and crew were able to get me in and repaired the same day.

Thanks, Bob

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.