5

Great service!! 1997 4Runner had a leak at fuel filter (my fault). After putting on a new filter, still leaking. I was stranded 30 miles from home. Called Toole's after reading positive Yelp reviews and Mark said he could look at the 4Runner that day. Tow truck dropped off car and Mark and Shawn skipped their lunch break to trouble shoot. Shawn found fuel line needed to be re-flared. Mark went out to get a new filter while another worked on the flaring. Knowing I was unable to get home, they worked me into their schedule- very busy shop. I was in and out within 3 hours. Customer service goes a long way. I will drive the extra miles next time I need service on the 4Runner.

Joel thank you so much for the great review! Wecan't tell you how proud of we are of both Mark and Sean. They, as all of our employees, truly care about our customers and work hard to do right by them! We are so happy to hear about your great experience and we look forward to seeing you on your next visit!

- San Carlos
5

Photos of the repairs needed and lots of clear communication. Gave me multiple options and treated me and my beat up Toyota Matrix with kindness and respect.

Thank you Nathan we know that building trust with customers is important and our visual inspections help us show our customers what we see. Once we have identified the repairs needed, presenting multiple options gives our customers and our team an opportunity to decide how to move forward. Thank you again for the great review!

- San Carlos
5

I had a great experience at Toole’s. Sean was very professional, polite and patient. They thoroughly inspected my car and took the time to explain to me what they did and all recommended services. I will definitely be back.

5

I have brought my car here multiple times and they have always been very clear, upfront and honest. They value loyal customers and are willing to help you figure out what works best for you. Great service!

5

Great folks to do business with

5

Everyone at Toole’s is very helpful. They not only look after me (by providing a quick and easy check-in, friendly customer service and a rental car) but also my car. I always notice a huge difference in how my car handles before and after the service. In the five years I have used Toole’s, I’ve never had an issue with my trusty 17 year old car 😀.

Hi Peter thank you for the fantastic review! There is no better compliment than knowing you can feel the difference after our service. We are so proud of our team and glad to see you are confident on the road.

- San Carlos
5

5

Knows his stuff and is an honest, mechanic/technician with integrity. Does not try to sell you on repairs you don't need, and fixes what is wrong so your back up and running better than before at a reasonable rate!!! Rare find in the repair industry!

5

5

Thank you Cole for your 5-star review!

- San Carlos
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