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San Carlos, Valley Springs, and Jackson Auto Repair

2369 Reviews
San Carlos
(650) 594-1128
1065 Washington Street,
San Carlos, CA 94070
Valley Springs
(209) 772-5020
3577 W. Highway 12,
Valley Springs, CA 95252
Jackson
(209) 223-2174
12700 Kennedy Flat Road,
Jackson, CA 95642
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5

Toole’s came through for me again. Jason helped me with problem solving, offered to negotiate for me with an auto parts store that I’d bought a part from (which wouldn’t work), and even gave me advice on a better dealership to get safety recall service from. (He was absolutely right.) More reasons why I’ve been a loyal customer for over a decade.

I'm immensely proud of my team, Andy, and I love that Jason was able to be such a great resource for you. He really knows his stuff, and that's one of the benefits of going to a great shop - we hire great people who can provide you next-level service. It's not just parts and labor, it's the knowledge and advice that gets us so many excellent reviews. And you've seen us work our magic with your gas-powered car, a couple of hybrids and your EVs! Thanks so much, Andy.

- San Carlos
5

Both my car and myself are in excellent hands. They care and have the knowledge to take good care of my car. I trust them and that's very important because I am an old lady now.

Some of our favorite customers are old ladies, Christine! You threw us a bit of a curve ball with your Subaru, and I'm glad to hear that our team got you sorted out so effectively. We hire very skilled staff, but it's most important that they are fine people who are committed to doing the right thing - always. We back our work with a fantastic warranty, and we try to give you great service and a great experience every time. Thank you for your thumbs-up!

- San Carlos
5

Highly recommend for anyone to take their vehicles to this location. Alex was an absolute professional! He took excellent care of me like I was family!

1

Their quotes were expensive and they gave very little advice and they didn't it wasn't all female employee shop which is what they advertised or at least I saw it when I pulled it up on Google Big easy impression that all the mechanics for females which I figured I could relate to but not the case front guy just didn't get very much information at all and want to charge $225 bucks just to diagnose my transmission image that's what I already knew it was bottom line is like 225 bucks I was not impressed with that at all

Thank you for sharing your experience — we genuinely appreciate your feedback. We’re sorry to hear that your visit didn’t meet your expectations. We strive to provide clear, helpful communication and transparent pricing. Our diagnostic process is thorough and backed by certified technicians, which is why it includes a fee — especially for complex issues like transmission concerns. A low fluid level could cause transmission symptoms that can be corrected without requiring a transmission replacement. Regarding the impression of an all-female staff, we do proudly employ women and we are a woman-owned business, but we’re not an all-female team. We never intend to mislead. Thank you again for your feedback — we’re always working to improve.

- San Carlos
5

I took my vehicle in to get a major repair done and I received EXCELLENT EXCELLENT SERVICE every single person I interacted with was AWESOME I feel toole’s garage are one of the last few honest places to get a vehicle serviced or repaired. I definitely had a great experience here. And they kept me updated and explained everything in detail and didn’t leave me feeling confused about my car. Definitely check them out.

Thank you Dan for the Excellent Review! One of our core fundamentals is to create a great experience for our customers and I feel like we hit our goal with you! Our software helps build trust and understanding of our mutual goals to related to your vehicle. We look forward to your next visit!

- San Carlos
5

I showed up, no appointment, & they took my car in, worked hard, fixed many problems & alerted me about some problems that to be fixed later...in at 11am & out by 5pm...best service ever..I'll be back!!

Thank you Carla! We appreciate the great compliments about our staff. They work hard and we are happy to hear we fixed the issue and got you back on the road! See you next time!

- San Carlos
5

Took care of my Mercedes GLE 350 like it was their own. Best service you can get on a repair, even better than Mercedes themselves. My car required major replacements and they gave it care I can trust. They have a private, gated parking lot, so your car is safe when staying overnight. They have skilled technicians that specialize in many different types of vehicles. There are friendly and helpful service writers handling the office. Their technicians include photos of the areas of concern so you can see the vehicle’s problems yourself, with complete transparency. This helped me to make a well informed decision on what work is recommended/required. And to top it all off, it even came with a solid warranty. Can’t beat that. I trust Toole’s every time.

Wow – thank you so much for the kind words and thoughtful review! We’re honored that you trusted us with your Mercedes GLE 350, and it means the world to hear that you felt the care and attention we put into every repair. Our team takes great pride in delivering dealership-quality (or better!) service with full transparency, and we're thrilled that our digital inspections and warranty gave you peace of mind. It’s customers like you that make what we do so rewarding. We truly appreciate your trust and look forward to being here for you whenever you need us. Thanks again for being part of the Toole’s Garage family!

- San Carlos
5

Great service and excellent communication

Thank you Rob for the great 5-star review!

- San Carlos
5

These guys are great I towed my Ram Promaster into their shop. For a no crank no start. They diagnosed it the same day, they knew the problem 100% but said their Lock smith to make a new key retired and recommended the dealership. They didn’t charge me a single Penny. And their diagnostic was correct I got a new key and my car is running and all fixed! Thank you Toole’s you guys are great!

5

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Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020, Jackson (209) 223-2174 if you have any issues in accessing any area of our website.