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5

Took my 2011 Infiniti G37 in for a 120k service because our local dealer is closing shop. Have always had the services on time and done by the dealer. Toole’s was on point and my car has not missed a beat. Feels good again as it needed that service badly. I may have found the dealer replacement. Thanks

5

Took my 2011 Infiniti fx35 in for an oil change and inspection. Vehicle has been driven less that 6k miles a year since COVID so the inspection was helpful. Found a nail in a tire and several fluids will soon need exchanging as well as my timing belt and steering linkage. Thx

Hey David! Keeping your Infiniti well maintained is our specialty, after all, I own an FX35. We are very happy you found us and had a great experience. We always love when our client family feels the difference in their vehicle after we are done. We certainly think you found your dealer replacement......and then some :)

- San Carlos
1

Hi Joe, we are sorry to hear that you were not happy with your visit. We searched our customer database and can't find you in our system. Please provide some comments on how we could have done better.

- San Carlos
5

What turned me on to Toole's in the first place is that, unlike the local Honda dealership, you can actually schedule an appointment online. The shop is very tech savvy: inspection results are sent via email and text, with supporting photos. And to top it all off, they can deliver your car to your home address in case you are going to be away while they do the repairs. Trina, who runs the front office, is a goddess.

Thank you David, we appreciate the excellent 5 Star review. We're in the business of high flying tech and love the power to connect with our clients as much as possible. We love flirting with the line between tech and human interaction. Thanks again for taking the time to review us!

- San Carlos
5

Really professional and first class customer service. This is what the bar set high looks like! I will never go back to dealerships or other service providers.

Thank you so much Peter! Top Notch customer service is our focus and we are very happy that you appreciate it! After all, who are we really...without YOU?! :)

- San Carlos
5

As always service and quality of work is exceptional

Thank you for your five-star review. We'd love to hear how we were of service.

- San Carlos
5

Yes I will recommend the toole’s Garage to the people I know who need repair for the future Thank you very much Costumer Edith Watkins

5

I have found their suggestions to be helpful and save me money.

Hi 👋🏼 Jim, we’re pleased you had an excellent experience at Tooles Garage! Until next time!

- San Carlos
5

My husband always told me to bring my Mercedes into Toole’s but I just figured all auto repair shops were somewhat the same. Not so. My check engine light indicated there was something happening deep in the engine and that there was a hefty price tag to resolve it. Clearly I was not happy but much to my surprise, they were able to isolate the problem and fix only the part posing as a problem saving me many thousands of dollars! These guys are honest and do thorough work. What a breath of fresh air!!

Thank you Ingrid for an excellent 5 star review. Saving our customers' dough whenever we can is always at the top of the funnel for us.

- San Carlos
5

Thank you Ricky for 5 star review!, We'd love to hear how we accomplished this.

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020, Jackson (209) 223-2174 if you have any issues in accessing any area of our website.