San Carlos & Valley Springs Auto Repair

Had an issue with my honda pilot's starter. Toole's made the repair very simple. Once I dropped off the car they gave me a free lift ride home. There was a delay in getting parts for my car, so they provided me with a loaner car. Nevertheless, I highly recommend these guys, over any one stop shop repair chain!!

I was charged for work that was not complete, and was overall very disappointed with the lack of professionalism and organization at Toole's. Communication was terrible, I had to call and call to check on my classic car as Mark, the shop manager failed to call back with info as he claimed he would. Mark charged another customer for my work at one point, didn't finish the work and erroneously told me to come pick the car up, the tank was bone dry and couldn't be driven off the lot, Mark poured gas all over my car's paint while rushing to fix the previous problem. I asked for the unfinished work to be completed, and Mark told me it was too inconvenient for him to that day, and that I should come back another day. After all that I just couldn't trust that the work will be done. My classic is too valuable to trust with these knuckleheads, so I won't be back.

I used to take all my cars to Toole's Garage for a few years but then I purchased a new Acura MDX and serviced it at the dealer. I really missed the service I used to receive from Toole's so I brought my Acura for a routine maintenance. As always they did a great job. They are real nice people and I trust them fully with all my auto repairs.

The guys did a great job. Nice to drive a car that does not pull to one side anymore!

As a gearhead and as someone who's seen a fair share of automotive service centers, I can say that Toole's Garage, at least upon first experience, seems to run a tight ship. They are the indy shop that makes some factory/OEM brands look amateurish in comparison as they come across as professional, keep a tidy service bay/office and treat customers well. That's not always the case in the world of automotive service centers and we shouldn't take it for granted. Thanks for the professionalism.

Took my Jeep in for an oil change and to have my transmission looked at as it's been having issues. I am very happy to report that Toole's did confirm that there was a problem with my transmission but suggested I go back to the dealer (who messed it up in the first place) to fight to get them to fix it. I really appreciated the pictures they provided and the extra information they provided me with so I could talk to the dealer about it. I feel other shops might have just cashed in on my misfortune and fixed the transmission and lined their pockets with the cost of the fix. This was not the case with Toole's and I feel that they are respectful, honest people. I will definitely be bringing my Jeep back for future service!

The only shop you need to know about on the Peninsula. Trustable, reliable, and fast.