San Carlos & Valley Springs Auto Repair

Good service and communication

Great service!! 1997 4Runner had a leak at fuel filter (my fault). After putting on a new filter, still leaking. I was stranded 30 miles from home. Called Toole's after reading positive Yelp reviews and Mark said he could look at the 4Runner that day. Tow truck dropped off car and Mark and Shawn skipped their lunch break to trouble shoot. Shawn found fuel line needed to be re-flared. Mark went out to get a new filter while another worked on the flaring. Knowing I was unable to get home, they worked me into their schedule- very busy shop. I was in and out within 3 hours. Customer service goes a long way. I will drive the extra miles next time I need service on the 4Runner.

Photos of the repairs needed and lots of clear communication. Gave me multiple options and treated me and my beat up Toyota Matrix with kindness and respect.

I had a great experience at Toole’s. Sean was very professional, polite and patient. They thoroughly inspected my car and took the time to explain to me what they did and all recommended services. I will definitely be back.

I have brought my car here multiple times and they have always been very clear, upfront and honest. They value loyal customers and are willing to help you figure out what works best for you. Great service!

Great folks to do business with

Everyone at Toole’s is very helpful. They not only look after me (by providing a quick and easy check-in, friendly customer service and a rental car) but also my car. I always notice a huge difference in how my car handles before and after the service. In the five years I have used Toole’s, I’ve never had an issue with my trusty 17 year old car 😀.