I was charged for work that was not complete, and was overall very disappointed with the lack of professionalism and organization at Toole's. Communication was terrible, I had to call and call to check on my classic car as Mark, the shop manager failed to call back with info as he claimed he would. Mark charged another customer for my work at one point, didn't finish the work and erroneously told me to come pick the car up, the tank was bone dry and couldn't be driven off the lot, Mark poured gas all over my car's paint while rushing to fix the previous problem. I asked for the unfinished work to be completed, and Mark told me it was too inconvenient for him to that day, and that I should come back another day. After all that I just couldn't trust that the work will be done. My classic is too valuable to trust with these knuckleheads, so I won't be back.